Monday, May 31, 2010

Listen to Your Guests and Turn 'no' into 'yes' - By Caroline Cooper (source: Restaurant News Resource)

Have you ever stayed in a hotel or eaten in a restaurant where the staff and management have been so hell bent on the rules that it's impossible to get what you want? I'm sure we all have. And will we ever go back there? I doubt it. (source: Restaurant News Resource) - Share on Twitter - Share on Facebook - RSS and RSS Feed on Feedzilla.com
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